Post by account_disabled on Dec 10, 2023 6:36:39 GMT
The online world is full of all kinds of people. One of them is the "Troublemaker" who is always messing with comment boxes everywhere. If it's on a web board where we have an anonymous ID. Going to give a warning is easy. But if it's on the store page that is our face. Maybe you shouldn't do that. Let's look at ways to deal with disruptive comments without causing any harm to the store. Let's change the crisis into an opportunity. Things to do 1. Respond with humor (but in a nice way). Readers, you've probably seen posts praising the admins of the KFC page. That's an example of good interaction. and turning crises into opportunities No matter what form the comments come in. (Come flirt with the admin. I would like to eat some free chicken.) The admin was able to respond in a considerate manner.
Plus, they don't forget to always add new products, winning the hearts of both harassers and customers. Day by day, the KFC page has more and more people liking it. Some people click just because they want to see admin comments, but this is what allows KFC to get advertising space for free. 2. Dare to accept the truth. I believe that the picture of a bent iPhone has probably seen you before. The story goes that when Apple released the new iPhone 6, the device was thinner than previous models. Not long after it came out, a customer Email Data put it in his back pocket and found the iPhone bent in the sitting position. Taking photos and posting them on the internet became an issue. There was a trend of parodying the image, resulting in the hashtag #bendgate. What Apple did to respond to this trend was to come out and say that iPhones that bend from normal use are "extremely rare" and also said that Moreover, there were only 9 users who filed complaints against the iPhone.
Apple has come out to admit it. without trying to hide And admitting it truthfully can stop the mockery almost immediately. Once you do, your future customers will see that you're brave enough to admit your mistakes. and learned the truth from yourself This will help build his confidence as well. Things you shouldn't do 1. Delete comments Deleting comments is exactly what trolls expect you to do. and when you do He will gain more hearts and cause more trouble. It's best if you don't know how to respond. It's better not to respond at all. Let the comments gradually Disappeared from the page When I see that teasing you isn't fun. The troublemaker will disappear on its own. 2. Slander Sometimes when we encounter a disruptor, we might think that it is our competitor's shop. Which may or may not be true. The best way is not to respond by slandering him.
Plus, they don't forget to always add new products, winning the hearts of both harassers and customers. Day by day, the KFC page has more and more people liking it. Some people click just because they want to see admin comments, but this is what allows KFC to get advertising space for free. 2. Dare to accept the truth. I believe that the picture of a bent iPhone has probably seen you before. The story goes that when Apple released the new iPhone 6, the device was thinner than previous models. Not long after it came out, a customer Email Data put it in his back pocket and found the iPhone bent in the sitting position. Taking photos and posting them on the internet became an issue. There was a trend of parodying the image, resulting in the hashtag #bendgate. What Apple did to respond to this trend was to come out and say that iPhones that bend from normal use are "extremely rare" and also said that Moreover, there were only 9 users who filed complaints against the iPhone.
Apple has come out to admit it. without trying to hide And admitting it truthfully can stop the mockery almost immediately. Once you do, your future customers will see that you're brave enough to admit your mistakes. and learned the truth from yourself This will help build his confidence as well. Things you shouldn't do 1. Delete comments Deleting comments is exactly what trolls expect you to do. and when you do He will gain more hearts and cause more trouble. It's best if you don't know how to respond. It's better not to respond at all. Let the comments gradually Disappeared from the page When I see that teasing you isn't fun. The troublemaker will disappear on its own. 2. Slander Sometimes when we encounter a disruptor, we might think that it is our competitor's shop. Which may or may not be true. The best way is not to respond by slandering him.